Behind the Call Button - A Patient In Distress And A Nurse Who Answered
- Imran Siddiqui

- Apr 6, 2024
- 3 min read
Updated: May 20, 2024
The initial feeling of helplessness and the eventual glimmer of hope. Nursing Home Aide Fights for Forgotten Patient's Dignity.
The InDignity - Trapped in Shame, Saved by Dawn with Grace.
A self narrated ordeal of an older woman stuck within the walls of a room in a skilled nursing facility, as she recovers after a stroke,. She calls for help, asking a nurse or nurse aide to assist her. No one answered her earlier calls, all she wanted was to go to the bathroom, and not do as what they wanted, to just do it on the bedpan. So yet again, no one was coming, no one came, despite her calls for help all night.
Until...

The InDignity -
It settled on me like a shroud, heavier than the scratchy sheet tangled around my legs. A stroke, they called it. A fancy word for stealing my life. Now, I was a prisoner in this pale, sterile room, at the mercy of unseen bells and hurried footsteps.
Earlier, I'd pressed the call button, a hopeful chime echoing into the abyss. My bladder had begun its insistent thrumming, a familiar prelude I once managed with ease.
Now, my pleas for the bathroom were met with a chilling silence. Hours ticked by, each tick a hammer blow against my weakening resolve.

Shame, a hot prickle, bloomed on my skin.
The accident. It had happened. A tide of warmth seeped through the thin mattress. Tears welled, blurring the already indistinct shapes around me.
Night descended, a relentless thief of time. My calls, once insistent, turned into hoarse croaks. Was I invisible? Forgotten in this purgatory of beeps and fluorescent lights?
Despair, a cold serpent, coiled around my heart. Images flickered - my garden in full bloom, the scent of freshly baked bread, my husband's hand, strong and warm, clasped in mine. A lifetime condensed into phantoms dancing in the darkness.

Then, a sliver of dawn bled through the window. Hope, a fragile butterfly, fluttered to life. A shuffling sound, a key turning in the lock. The door creaked open, revealing a young woman with tired eyes but a gentle voice.
"Mrs. Henderson?" she asked, concern etched on her face. Tears, traitorous tears, streamed down my cheeks. Her touch, light as a feather, reached for mine. "It's okay," she soothed, "I'm here to help."
The words, simple, were a lifeline thrown across a churning sea. Shame receded, replaced by a flicker of dignity. Help had arrived. And with it, the fragile hope that maybe, just maybe, I could weather this storm, one sunrise at a time.

The young woman, whose name tag identified her as Dawn, bustled with practiced efficiency. She cleaned me up, her movements soothing, caring and strong.
The fresh sheets felt like a warm embrace after the damp discomfort. As she worked, Dawn spoke in a low voice, telling me about her day, the upcoming spring weather, anything to distract me from my own misery.
"You must be starving," she said, once I was settled. She wheeled in a tray with a meager breakfast: soggy toast, tepid oatmeal, and lukewarm coffee. The indignity of it, food like a hospital gown, impersonal and sterile. Yet, with Dawn's encouraging smile, I forced myself to eat.

"I'll check on you more often today, Mrs. Henderson," Dawn promised before leaving.
Her words were like pain relieving balm, a tiny spark of control returned to my world.
The day stretched on, a slow, monotonous river. Other staff members came and went, efficient but impersonal. A physical therapist arrived, putting me through a series of frustrating exercises. My once-agile limbs felt like lead weights, rebelling against commands my brain could no longer fully transmit.
Frustration grew on me. The helplessness, the dependence on strangers – it was a bitter pill to swallow. But then, in the late afternoon, Dawn returned. Her smile, this time a little strained, held a glint of determination.

"Mrs. Henderson," she began, lowering her voice, "I know this isn't ideal, but I found out they haven't updated your call button schedule since your stroke. It's set to a longer response time." Her eyes held a mixture of anger and concern.
My heart sank. Invisible, forgotten. But then, a flicker of defiance sparked within me.
"Can you fix it, dear?" I asked, my voice stronger than I expected. Dawn nodded, a small rebel against the system. Together, we devised a plan. A system of coughs, not too loud, not too soft, to alert her when I needed help. It wasn't perfect, but it was a start, a way to reclaim a sliver of dignity.

"Thank you, Dawn," I said, my voice thick with emotion.
She squeezed my hand, a silent promise exchanged.
In that moment, in that sterile room, a fragile connection bloomed, a testament to the kindness and compassion of strangers and the empathy within a human soul, even in the face of indignity.











































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